Notice #3094

Temporary perfomance issues on Joan West European cloud server.

We are seeing that some devices might have issues connecting to the West Europe cloud server. We are working on mitigating the issue.

  • Joan Portal (

    Device management portal

    • Joan Admin Interface
    • Joan Public API
    • Joan Device Frontend

      Device interface.

    • Calendar integrations
  • Joan Device Servers

    Server cluster that hosts device sessions.

    • West Europe cluster
    • West US cluster
    • East US cluster
  • Joan Web (

    Joan web page & online store

Previous Incidents
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