All systems are go

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  • Joan Portal (portal.getjoan.com)

    Device management portal

    • Joan Admin Interface
    • Joan Public API
    • Joan Device Frontend

      Device interface.

    • Calendar integrations
  • Joan Device Servers

    Server cluster that hosts device sessions.

    • West Europe cluster
    • West US cluster
    • East US cluster
  • Joan Web (getjoan.com)

    Joan web page & online store

Previous Incidents

[Resolved] Faulty server configuration

This incident lasted less than 1 second.
  • Joan Web (getjoan.com)
Wed, 5 Dec 2018
20:42:21 UTC

We were experiencing sporadic broken links due to faulty configuration on one of our servers. Our engineers pushed a patch that solved the issue. We are also in the process of putting extra safe guards to our deployment and monitoring systems, so that issues like that can be avoided.

[Resolved] Temporary performance issues

This incident lasted 2 hours and 2 minutes.
  • Joan Web (getjoan.com)
Wed, 5 Dec 2018
10:57:53 UTC

We are currently experiencing performance issues on getjoan.com site. Fixes were deployed and now we are actively monitoring the situation.

13:00:39 UTC

We've now resolved the incident. Thanks for your patience.

No further notices from the past 7 days.