All systems are go

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  • Joan Portal (portal.getjoan.com)

    Device management portal

    • Joan Admin Interface
    • Joan Public API
    • Calendar integrations
  • Joan Device Servers

    Server cluster that hosts device sessions.

    • West Europe cluster
    • West US cluster
    • East US cluster
    • Asia cluster

      Hong Kong server

  • Joan Web (getjoan.com)

    Joan web page & online store

Previous Incidents

[Resolved] Temporary performance issues with my.getjoan.com

Began: Ended: Duration:
  • Joan Portal (portal.getjoan.com)
  • Joan Admin Interface
  • Joan Public API
  • Calendar integrations

Dear Customer,

Our my.getjoan.com portal is experiencing temporary performance issues.

The engineering team is handling this issue with the highest priority.

Thank you for your patience, András Gruber Technical Support Team Lead

We've now resolved the incident. Thanks for your patience.

No further notices from the past 7 days.