All systems are go

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  • Joan Portal (portal.getjoan.com)

    Device management portal

    • Joan Admin Interface
    • Joan Public API
    • Calendar integrations
  • Joan Device Servers

    Server cluster that hosts device sessions.

    • West Europe cluster
    • West US cluster
    • East US cluster
    • Asia cluster

      Hong Kong server

  • Joan Web (getjoan.com)

    Joan web page & online store

Previous Incidents

[Resolved] Temporary Performance Issues

Began: Ended: Duration:
  • Joan Portal (portal.getjoan.com)
  • Joan Admin Interface
  • Joan Public API
  • Calendar integrations

We are currently experiencing performance issues affecting my.getjoan.com. Our team has identified the cause and is actively working to restore full performance.

We’ll provide an update as soon as the issue is resolved.

Thank you for your patience and understanding.

We've now resolved the incident. Thanks for your patience.

No further notices from the past 7 days.