All systems are go

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  • Joan Portal (portal.getjoan.com)

    Device management portal

    • Joan Admin Interface
    • Joan Public API
    • Calendar integrations
  • Joan Device Servers

    Server cluster that hosts device sessions.

    • West Europe cluster
    • West US cluster
    • East US cluster
    • Asia cluster

      Hong Kong server

  • Joan Web (getjoan.com)

    Joan web page & online store

Previous Incidents

[Resolved] Service Outage

Began: Ended: Duration:
  • Joan Portal (portal.getjoan.com)
  • Joan Admin Interface
  • Joan Public API
  • Calendar integrations
  • Joan Device Servers
  • West Europe cluster
  • West US cluster
  • East US cluster
  • Asia cluster

We are currently experiencing issues affecting both the MyJoan portal and our devices. Our team is actively working to resolve the problem as quickly as possible. Thank you for your patience and understanding.

We've fixed the core issue, and are waiting for things to recover.

We've now resolved the incident. Thanks for your patience.

No further notices from the past 7 days.